Better Take Care support worker and participant in a warm home setting

NDIS Provider

NDIS Provider Offering Personalised Care & Support Services

At Better Take Care, we believe everyone deserves to feel respected, supported, and confident in the care they receive. We are here to walk alongside you — listening to what matters most and providing supports that help you live life on your own terms.

NDIS Registered

Since 2019

Worker Screened

NDIS Worker Check

4 States Covered

Qld, NSW, Vic, SA

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NDIS Registered Provider

Audited against NDIS Practice Standards

Worker Screening Cleared

All staff meet NDIS safety requirements

Person-Centred Care

Your goals, your pace, your choices

Transparent Pricing

Aligned with the NDIS Price Guide

Services We Offer

Each service is delivered with respect, flexibility, and your preferences at the centre.

Assistance with Daily Living

Assistance with Daily Living

Practical support with everyday tasks

  • Personal care with dignity: showering, dressing, grooming, and daily routines.
  • Household tasks including cleaning, laundry, and meal preparation.
  • Transport assistance to appointments, shopping, work, and social activities.
  • Flexible, respectful support tailored to your goals and NDIS plan.
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Social & Community Participation

Social & Community Participation

Help connecting with your community

  • Social groups, clubs, and community events that match your interests.
  • Shopping trips, recreational outings, and everyday activities.
  • Sports, physical activities, and travel training to build independence.
  • Volunteering and community events that bring purpose and connection.
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Capacity Building

Capacity Building

Empowering skills for independence

  • Improved daily living skills and life choices for greater independence.
  • Employment support and workplace readiness to find and keep a job.
  • Social and community participation skills with personalised coaching.
  • Support coordination and relationship-building for long-term confidence.
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Support Coordination

Support Coordination

Navigating services with clarity and confidence

  • Understanding your NDIS plan, funding categories, and available supports.
  • Connecting you with quality providers that match your goals and needs.
  • Coordinating appointments, schedules, and plan implementation.
  • Plan reviews, reporting, and building skills to manage your own supports.
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50+

Families Supported

8+

Years Experience

98%

Satisfaction Rate

4

States Covered

Getting Started with NDIS Support

We make the process straightforward — from your first call to your first session. Here is exactly what to expect at every step.

01

Check Your NDIS Plan

Review your NDIS plan to confirm you have funding under Core Supports or Capacity Building. Not sure? We can help you interpret your plan during your first call.

02

Book a Free Consultation

Call or fill in our contact form to schedule a no-obligation discovery session. We will listen to your goals, current challenges, and the supports that matter most to you.

03

Meet Your Support Worker

We carefully match you with a qualified, background-checked support worker whose skills and personality align with your needs. You always have the final say.

04

Agree on a Support Plan

Together we create a personalised support schedule — tasks, frequency, timing. Everything is documented and flexible so it adapts as your life changes.

05

Start Your Supports

Your support begins on your terms. From day one, we focus on building independence, confidence, and a routine that empowers you to live the life you choose.

06

Review & Grow

Regular progress check-ins ensure your support is working. As your goals evolve, we adjust — whether that is expanding services or preparing for your next NDIS plan review.

What Our Participants Say

Real feedback from real people — the reason we do what we do.

Support that puts people first

We are here to walk alongside you — listening to what matters most and providing supports that help you live life on your own terms.

Your Rights, Choice and Control Come First

We respect your rights and dignity at all times. Our services align with the NDIS Code of Conduct, ensuring that every participant is treated with fairness, respect and honesty. You are always supported to make your own choices and remain in control of your supports.

Safe, Qualified and Screened Support Workers

Your safety matters. All Better Take Care workers meet NDIS Worker Screening requirements, receive ongoing training and supervision, and are guided by clear safeguarding, privacy and confidentiality policies. We take proactive steps to prevent abuse, neglect and exploitation.

Clear Communication and Transparency

We believe trust is built through openness. We provide clear service information and expectations, transparent pricing aligned with the NDIS Price Guide, and written service agreements so you understand your supports from the beginning.

Complaints and Feedback Are Welcome

Your voice matters. We have a fair and accessible complaints and feedback process, and we encourage you to share your experiences at any time. You also have the right to contact the NDIS Quality and Safeguards Commission if you prefer external support.

Individualised, Person-Centred Support

No two people are the same. We work with you to design supports that reflect your goals, lifestyle and cultural needs, helping you live more independently and confidently.

Registered NDIS Provider You Can Trust

We are a registered NDIS provider, audited against the NDIS Practice Standards and overseen by the NDIS Quality and Safeguards Commission. Our systems, staff and supports are designed to meet strict national quality and safety requirements.

Continuous Improvement and Accountability

We regularly review our services to ensure we are meeting high standards of quality and safety. Feedback from participants, families and carers helps us continuously improve the way we support you.

Proudly Local

Local people. Local knowledge. Real support.

Brisbane

QLD

Logan

QLD

Ipswich

QLD

Redlands

QLD

Gold Coast

QLD

Sydney

NSW

Melbourne

VIC

Adelaide

SA

Explore All Service Areas

We proudly provide NDIS support across Brisbane, Logan, Ipswich, Redlands and the Gold Coast, with local teams who live and work in the communities they support. Our services are also available in Sydney, Melbourne and Adelaide, ensuring participants receive consistent, trusted support wherever you are.

Contact Us

We understand that the needs for disability care services don't always align with standard business hours. That is why you can reach out to us at any time.

Drop us a line!

Speak to our friendly team about your support needs.

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