Caring support worker and client sharing a warm moment together

NDIS Registered Provider

NDIS Provider Offering Personalised Care & Support Services

Support that puts people first. At Better Take Care, we believe everyone deserves to feel respected, supported, and confident in the care they receive.

NDIS RegisteredWorker ScreeningQLD, NSW, VIC & SA
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Person-Centred

Every support is designed around your goals, preferences, and lifestyle — never a one-size-fits-all approach.

Safe & Screened

All workers meet NDIS Worker Screening requirements, receive ongoing training, and follow strict safeguarding protocols.

NDIS Registered

We are a fully registered NDIS provider, audited against national quality standards since 2019.

Our Promise

What Makes Us Different

Seven principles that guide every interaction, every plan, and every moment of care we deliver.

Your Rights, Choice and Control Come First

We respect your rights and dignity at all times. Our services align with the NDIS Code of Conduct, ensuring that every participant is treated with fairness, respect and honesty. You are always supported to make your own choices and remain in control of your supports.

Safe, Qualified and Screened Support Workers

Your safety matters. All Better Take Care workers meet NDIS Worker Screening requirements, receive ongoing training and supervision, and are guided by clear safeguarding, privacy and confidentiality policies. We take proactive steps to prevent abuse, neglect and exploitation.

Clear Communication and Transparency

We believe trust is built through openness. We provide clear service information and expectations, transparent pricing aligned with the NDIS Price Guide, and written service agreements so you understand your supports from the beginning.

Complaints and Feedback Are Welcome

Your voice matters. We have a fair and accessible complaints and feedback process, and we encourage you to share your experiences at any time. You also have the right to contact the NDIS Quality and Safeguards Commission if you prefer external support.

Individualised, Person-Centred Support

No two people are the same. We work with you to design supports that reflect your goals, lifestyle and cultural needs, helping you live more independently and confidently.

Registered NDIS Provider You Can Trust

We are a registered NDIS provider, audited against the NDIS Practice Standards and overseen by the NDIS Quality and Safeguards Commission. Our systems, staff and supports are designed to meet strict national quality and safety requirements.

Continuous Improvement and Accountability

We regularly review our services to ensure we are meeting high standards of quality and safety. Feedback from participants, families and carers helps us continuously improve the way we support you.

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Proudly Local

Proudly Local

Local people. Local knowledge. Real support.

We proudly provide NDIS support across Brisbane, Logan, Ipswich, Redlands and the Gold Coast, with local teams who live and work in the communities they support.

Our services are also available in Sydney, Melbourne and Adelaide, ensuring participants receive consistent, trusted support wherever you are.

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Start Your Journey

Ready to Experience the Difference?

Start your journey with a team that puts your rights, choices, and goals at the centre of everything we do.