Support Coordination
Navigating Your NDIS Plan With Confidence
Better Take Care helps you make sense of your NDIS plan, connect with the right services, and get the most from your funding. Our Support Coordinators work alongside you to reduce stress and help you feel confident.
What Our Support Coordination Includes
From understanding your plan to connecting with services and preparing for reviews, we are with you at every step of your NDIS journey.
Understanding Your NDIS Plan
We help you understand your plan, funding categories, and what supports are available to you. We break down complex information into clear, manageable steps so you feel informed and empowered.
Connecting You to Services
We research and connect you with quality providers that match your goals, preferences, and needs. Whether it is therapists, support workers, or community programs, we find the right fit for you.
Plan Implementation
We support you to put your plan into action, coordinating appointments, services, and schedules. Our goal is to make the process smooth and stress-free so you can focus on what matters.
Problem Solving & Crisis Support
When things do not go to plan, we are here to help resolve issues, advocate on your behalf, and find practical solutions. You are never alone when challenges arise.
Building Your Skills
We work with you to build confidence and skills in managing your own supports over time. Our aim is to help you become as independent as possible in navigating your NDIS journey.
Plan Reviews & Reporting
We help prepare for plan reviews, gather documentation, and ensure your progress is clearly recorded. This gives you the best chance of securing the right funding for your future goals.
How It Works
Getting Started Is Simple
We have designed our process to be straightforward, supportive, and centred on your comfort.
Plan Review Meeting
We go through your NDIS plan together, translating funding categories and explaining what each budget can be used for.
Needs Assessment
We identify the services, supports, and providers that align with your goals, lifestyle, and preferences.
Provider Matching
We research and connect you with trusted providers — handling introductions, bookings, and service agreements.
Ongoing Advocacy
We stay involved, troubleshooting issues, attending meetings, and ensuring your plan is working for you as it should.
Who This Is For
Is This Support Right for You?
Our supports are designed for NDIS participants who want practical, respectful assistance that respects their choices and helps them live more independently. You might benefit from this support if:
New to the NDIS
You have recently received your first NDIS plan and feel overwhelmed by the complexity of funding categories and provider choices.
Plan Review Coming Up
You have a plan review approaching and need help gathering documentation, tracking progress, and preparing a strong case for continued or expanded funding.
Changing Circumstances
Your needs have changed and your current supports are no longer meeting your goals — you need fresh eyes and expert guidance.
Key Benefits
What You Will Gain
Our supports are designed to create meaningful, lasting improvements in your daily life and overall wellbeing.
Clarity & Understanding
We translate NDIS jargon into plain language so you fully understand your plan, your rights, and your options.
Save Time & Stress
No more hours researching providers or chasing appointments — we handle the coordination so you can focus on living.
Advocacy & Protection
We advocate for your needs, challenge unfair decisions, and ensure providers deliver what they promise.
Better Use of Funding
We help you allocate your budget wisely so every dollar works toward your goals and nothing goes to waste.
Connected Supports
We ensure all your services work together seamlessly, sharing information and avoiding gaps or duplication.
Empowerment Over Time
Our goal is to help you build the skills and confidence to eventually manage your own plan independently.
NDIS Funding
How This Support Is Funded
This support typically falls under your Capacity Building — Support Coordination budget. Here is what you need to know about accessing this support through your NDIS plan.
Support Coordination (Level 1)
Support Connection: Time-limited assistance to help you understand and implement your NDIS plan and connect with services.
Support Coordination (Level 2)
Coordination of Supports: Ongoing support to build your skills in managing your plan, resolving issues, and connecting with providers.
Specialist Support Coordination
For participants with complex situations requiring a coordinator with specialist skills to manage high-level challenges.
Plan Review Preparation
Time spent gathering evidence, documenting progress, and preparing submissions for NDIS plan reviews.
Crisis Resolution
Urgent support to resolve critical issues such as provider breakdowns, safety concerns, or plan disputes.
Capacity Building Focus
Support Coordination sits within your Capacity Building budget and cannot be funded from Core Supports.
Important to Know
Not all NDIS plans include Support Coordination funding. If you believe you would benefit from a coordinator, speak to your Local Area Coordinator (LAC) or planner during your next review. We can also provide a supporting letter outlining why coordination is necessary for your situation.
“I was completely lost with my NDIS plan until Better Take Care stepped in. They found the right therapists, sorted my appointments, and even helped me get more funding at my review. I cannot recommend them enough.”
Michelle R.
Support Coordination participant, Ipswich
Explore More
Related Services
Many of our participants combine Support Coordination with other supports for a more comprehensive plan.
Capacity Building
Develop the skills and confidence to live more independently with personalised growth programs.
Learn MoreCore Supports
Practical daily assistance for personal care, household tasks, and getting around your community.
Learn MoreSocial & Community Participation
Build meaningful connections and enjoy activities that bring joy and purpose to your life.
Learn MoreOur Commitment to You
At Better Take Care, our Support Coordination is participant-centred, transparent, and focused on outcomes. We advocate for your needs and help you navigate the NDIS system with clarity and confidence.
We believe you deserve a coordinator who listens, responds, and genuinely cares about your progress. Our team is committed to keeping you informed, involved, and empowered throughout your entire NDIS journey.